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I understand that I will obtain access to information to perform my duties at the City of Chattanooga ("City"). This information may include, but is not limited to, information on IT configurations, security settings, employees, research, and financial and business operations of the City. Some of this information is made confidential by law (such as protected health information under the federal Health Insurance Portability and Accountability Act) or by City of Chattanooga policies. Confidential information may be in any form, e.g., written, electronic, oral, overheard or observed. Access to all confidential information is granted on a need-to-know basis. A need-to-know is defined as information access that is required in order to perform my work.

I will not disclose any confidential information to anyone except as permitted by City policies or applicable law and as required to perform my work as a consultant, contractor or vendor for the City.

I will protect the confidentiality of all confidential information, including network system information on IT configurations and security settings, both while at the City and after I leave the City. All confidential information remains the property of the City of Chattanooga and may not be removed or kept by me when I leave the City except as permitted by City policies or specific agreements or arrangements applicable to my work as a consultant, contractor or vendor for the City.

If I violate this pledge, I may be subject to adverse action up to and including termination of my ability to work at or on behalf of the City of Chattanooga. In addition, under applicable law, I may be subject to criminal or civil penalties and/or attorneys' fees and costs as a result of any breach of this Pledge which results in litigation.

I have read the above Pledge and agree to be bound by it.

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By typing my name below, and clicking submit: I acknowledge that I have read and understand everything on this page. Furthermore, I agree to abide by the terms of this form.
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The website for the City of Chattanooga ("City"), chattanooga.gov, is designed to encourage user participation in City government, to deliver electronic services to the public, and to help create a better Chattanooga for all. Toward that end, the City recognizes the importance of protecting the privacy of this website's users.

Personal/confidential information

The City does not use its website to collect personal information for any purpose other than to respond to a user's request or input or to complete an online transaction, as more fully described below. The City does not collect information for commercial marketing from this site and will not send you unsolicited email for any commercial offers or advertisements at any time.

The City of Chattanooga does not create individual profiles with the information provided by users of this site, nor does it give such personal information to third parties or private organizations.

Any information collected by chattanooga.gov from children ages thirteen (13) and under is subject to the same guidelines of the City's general privacy policy.

Collection of limited information

The only information that the City automatically collects and stores about your visit to our website is the following:

  1. The Fully Qualified Domain Name ("Domain Name") of your Internet Service Provider ("ISP") and/or your computer, if your computer has a Domain Name specifically assigned to it;
  2. Your IP Address (the number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;
  3. Your Browser Type (for example, Internet Explorer, Google Chrome, Mozilla Firefox, Opera);
  4. Your Operating System you use to access our site (for example, Windows XP, Windows 2000, Macintosh OS, Linux);
  5. The Date and Time you accessed our site;
  6. The Pages you visited; and
  7. The Uniform Resource Locator ("URL") of the page from which you started (for example, google.com) that linked you to our website, if you did not access our page by typing in our URL.

We do not use the information that is collected for marketing or commercial purposes nor do we distribute it in any way.

Our policy on "cookies"

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a session ID that the site uses to track the pages you have visited. A cookie cannot read data off your hard disk or read cookie files created by other sites. The only personal information a cookie can contain is information that you supply.

Some parts of the City's website use cookies to track user sessions. We do this to determine if an individual has left the site and needs to log in again. The passive cookies used on this site do not remember you each time you visit the site.

If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You also can refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of this website if you do so. You do not need to have cookies turned on to use or navigate through many parts of our website. However, cookies must be accepted to access certain web pages that require a login and password.

Notwithstanding the above provisions of this section, information submitted to the City of Chattanooga's website may be subject to disclosure to a third party as provided by law.

Hosting of some content by outside parties

Some content on portions of this website resides on servers run by non-chattanooga.gov parties. The non-chattanooga.gov parties have direct control of what information is automatically gathered, whether cookies are used, and how voluntarily provided information is used, and thus we cannot represent that they abide by this privacy policy. Those City departments and applications that are currently hosted by outside parties are as follows:

  • FOIAView
  • Cityworks
  • Google
  • Brazos
  • FIS


Unless a particular page on this website indicates that encryption technology is being used, the user should not assume that information uploaded through that Web page to the City of Chattanooga's Web server will be treated as confidential. If a user submits information to the server through a page containing visible indicators of active encryption technology, the City will take all reasonable precautions to safeguard the confidentiality of such information to the extent permitted by law. Nevertheless, the City shall not be liable for any injury caused by the disclosure of that information, whether caused by security breach, accident, inadvertence, or any other act resulting in disclosure.

City of Chattanooga's Public Internet Use and Wireless Access Policy

The City of Chattanooga ("City") offers free public wireless service to access the Internet through NOOGANET, the City's Guest Wireless (HotSpot) Access. NOOGANET allows persons with wireless-enabled devices to connect to the Internet through the City's network resources. The City asks that users of NOOGANET ("Users") abide by its Public Internet Use and Wireless Access Policy ("the Policy"), as set forth herein. By your use of NOOGANET, you acknowledge that you have read and agree to abide by the Policy.

I. Introduction

The City is committed to serving the information access needs of all members of the community. The City is helping to bridge the digital divide in our community by providing to the public free wireless service to access the Internet ("the Service").

Although the Internet generally provides access to information that is valuable and enlightening, the User may encounter information that is controversial, offensive, disturbing, erroneous or illegal. The City does not actively monitor and has no control over the information available on the Internet and is not responsible for the content, accuracy, or quality of information retrieved or images viewed.

II. Terms and Conditions

A. Use of the Service

The following terms and conditions apply to use of the Service:

1. Internet resources accessible through the Service are provided equally to all Users.
2. There is no guarantee of privacy associated with any User's use of the Service.
3. Your wireless-enabled device used to access the Internet will be logged and associated with your browsing.
4. The Service is for personal use only; it may not be used for commercial purposes.
5. Users may download and upload files to or from their personal devices, but any damage caused through that practice is not the responsibility of the City.
6. The City does not supply electrical power for Users' equipment and does not have printers available for Users of the Service.
7. The City reserves the right to impose time, place or manner restrictions on the viewing of certain materials accessed through the Service.
8. The City may suspend or terminate your use of the Service if it reasonably believes that you are in violation of any provision of this Policy.
9. Persons who use the Service for abusive, malicious or illegal activity are subject to prosecution.
10. The City reserves the right to withdraw the Service, alter any terms or conditions of the Service, change access codes, usernames, passwords or other security information used to access the service or make any other modifications related to the Service at any time.

B. Minors

Users under the age of eighteen (18) years must have a parent or legal guardian read and agree to the Policy before the minor may use the Service. Parents or legal guardians are responsible for the Internet information selected and/or accessed by their children. The City is not responsible for materials available on the Internet that may be viewed by minors.

C. Prohibited Uses

The Service may not be used for any purpose that violates federal, state or local laws. Users also must comply with the City's ethical standards in their usage of the Service. Users are prohibited from using the Service to access Internet sites or send or receive emails that are illegal, unethical, or inappropriate, including but not limited to those which:

1. Are harassing, threatening or defamatory;
2. Contain obscene, profane, pornographic or otherwise offensive language or material;
3. Involve child pornography, in which case law enforcement authorities will be notified;
4. Destroy or damage equipment, software, or data belonging to the City or other Users;
5. Disrupt, monitor without authorization or unnecessarily impede electronic communication or the computing activities of others;
6. Copy without authorization copyrighted material;
7. Engage in any activity that may be deemed of a terrorist nature;
8. Violate the City's or another User's computer system security, privacy or software agreements; or
9. Use without authorization the computer accounts, access codes, or network identification numbers assigned to others.

D. Cooperative Use

The City endorses cooperative computing by its staff and the community. Users can facilitate cooperative computing by:

1. Regular deletion of unneeded files from one's accounts on shared computing resources;
2. Refraining from overuse of interactive network facilities;
3. Refraining from use of sounds and visuals, which might be disruptive to others; and
4. Refraining from use of any computing resource in an irresponsible manner.

III. Disclaimer of Liability

The City is not responsible for loss of, damage to, or theft of a User's data, personal information, software or hardware or for changes to configuration settings, security or data files caused by or resulting from use of the Service. The City is not responsible for any damage from viruses, Trojans, worms, or any other malicious programs transmitted to a User's device through the Service. Users are encouraged to have current anti-virus software running on their personal wireless devices.

Wireless hotspots are not secure environments. Information sent to or from your wireless device can be captured by anyone with the appropriate knowledge and software. The City is not responsible for the security of a User's personal information.

The City does not guarantee Internet speed or quality of the connection. Nor does the City make any warranty, expressed or implied, for the timeliness, accuracy, or usefulness for any particular purpose of information accessed via the Internet.

This Policy was adopted by the Wi-Fi Policy & Deployment Group in conjunction with the City of Chattanooga's Department of Information Technology. It may be amended as needed without prior notice.

Photo by Phillip Stevens & Matt Lea