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Frequently Asked Questions

Here are some topics addressed in our Frequently Asked Questions section.  Just click on the highlighted text and you will get additional information related to that particular topic.What do I do, After the Fire?

Where do I get a Burn Permit?

Do I need a carbon monoxide detector in my home?

Where is the closest fire station to my home?

What happens when I dial 911?

What do I need to know about fire extinguishers?

How do I get a fire truck at my event?

What do I need to know about fire safety in high rise buildings?

What is an ISO rating?

How do I get a CFD patch?

Who do I contact to arrange a fire safety presentation at my school?

Who do I contact to arrange a visit to a fire station?

Do I need a carbon monoxide detector in my home?
Carbon monoxide is a colorless, odorless and tasteless gas.  Carbon monoxide is produced due to incomplete combustion of burned fuels (i.e. oil, natural gas, wood, etc.).  Many household appliances can produce carbon monoxide including:

• Burning fireplace
• Car running in an attached garage
• Charcoal grill in an enclosed space
• Gas clothes dryer
• Gas or oil furnaces
• Gas ovens and stoves
• Gas water heaters

Carbon monoxide gas interferes with the body's ability to transport oxygen.  This can lead to tissue damage and death.  Symptoms of carbon monoxide poisoning can include headache, dizziness, and shortness of breath, nausea and mental confusion.  Carbon monoxide detectors are designed to alert the owner to dangerous levels of carbon monoxide before it can become a hazard.  Most carbon monoxide detectors are plugged into an outlet and therefore if the power supply is interrupted the detector will not operate.  However some models have battery back-up systems in the event of a power failure.  Since carbon monoxide is slightly lighter than air, detectors should be placed on a wall approximately five feet from the floor and be tested monthly.  Each level of the home should have its own detector and the alarm should be loud enough or close enough to the bedroom to awaken you.  If the alarm sounds, vacate the premises and dial 9-1-1.  Do not re-enter the house.

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Where is the closest fire station to my house?
 Station   1  218 E. Main Street - Downtown
 Station   3  4003 Cummings Highway - Lookout Valley
 Station   4  2110 Bragg Street - East Chattanooga
 Station   5  809 S. Willow Street - Highland Park
 Station   6  4500 Bonny Oaks Drive - Bonny Oaks
 Station   7  6911 Discovery Drive - Enterprise South
 Station   8  2130 Hickory Valley Road - Tyner
 Station   9  3701 6th Avenue - East Lake
 Station 10  910 Wisdom Street - Amnicola
 Station 12  906 Forrest Avenue - North Chattanooga
 Station 13  5201 Brainerd Road - Brainerd
 Station 14  1009 W 39th Street - Alton Park
 Station 15  912 Shallowford Road - Shallowford
 Station 16  3423 Lupton Drive - Rivermont
 Station 17  628 Signal Mountain Road - Mountain Creek
 Station 19  5400 Brunswick Lane - Hixson
 Station 20  3003 Cummings Highway - Lookout Valley
 Station 21  7700 E Brainerd Road - East Brainerd
 Station 22  6144 Dayton Boulevard - Dayton Boulevard

You may also contact Fire Administration at (423) 643-5600 to find the nearest fire station or see the Station Locator to view maps.

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What happens when I dial 9-1-1?
Dialing 9-1-1 is a quick and easy tool to allow you to report an emergency.  When you dial 9-1-1, be prepared to answer some questions in order to determine what type of emergency response is needed.  Once the type of emergency has been determined the proper emergency response will be dispatched (emergency medical, fire or police).  Do not hang up until told to do so by the dispatcher.  They may need additional information and if it is a medical call they may be able to provide pre-arrival instructions that may help the patient. 

If you are dialing 9-1-1 from a cellular telephone you will need to be prepared to give an exact address or at least the area from which you are calling.  Note any common landmarks that may be useful in determining your exact location. 

If you accidentally dial 9-1-1 DO NOT HANG UP!  If you hang up it will still connect the call to the dispatch center and a police officer will be dispatched to investigate.  Stay on the line and explain to the dispatcher that you accidentally dialed the number.  This allows emergency personnel to be able to respond to true public safety issues.

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What do I need to know about fire extinguishers?
Fire extinguishers are a valuable tool when used correctly.  Extinguishers come in all shapes and sizes and deciding which extinguisher is best is a difficult decision.  Fire extinguishers are labeled based on the type of fire they are designed to put out. 

The following are types of extinguishers:
Type A:  This extinguisher is designed for ordinary combustibles such as cloth, plastics, rubber or wood.  The symbol used for this type of extinguisher is a triangle.

Type B:  This extinguisher is designed for flammable liquids such as gasoline, grease, oil or paints.  The symbol used for this type of extinguisher is a square.

Type C:  This extinguisher is designed for electrical fires.  The symbol used for this type of extinguisher is a circle.Type D:  This extinguisher is designed for metal fires such a magnesium or sodium.  The symbol used for this type of extinguisher is a star.

Some extinguishers are multiuse extinguishers.  These types of extinguishers can be used to extinguish different types of fires.  They may be labeled as 2A10BC.  This type of extinguisher is a good one to have in the kitchen area or garage area of a house.  The extinguisher should be placed in plain view and away from heating appliances.  Extinguishers need to be checked regularly to make sure they are still charged and they will need to be refilled or replaced after each use.  Extinguishers should only be used if the fire is a small fire or is confined to an object (oven, wastebasket, etc.).  DO NOT FIGHT A LARGE FIRE WITH AN EXTINGUISHER!  Make sure everyone leaves the house, closing all doors behind you to help slow the spread of the fire and dial 9-1-1 from outside the house.

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How do I get a fire truck at my event?
To schedule a fire truck for a special event, contact the Fire Prevention Bureau at (423) 643-5604.

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High-Rise Fire Safety
· Be familiar with your building, exits, stairwells and fire alarm systems.
· Learn the sound of your building's fire alarm.
· Know at least two separate escape routes from every office space, your apartment or condo, as well as the exits from the building.
· Post emergency numbers near all telephones.  Building managers should post escape routes and evacuation plans in highly visible areas.
· If you discover a fire, immediately sound the fire alarm system by pulling a fire alarm box, or by calling the fire department.
· Listen for your building intercom system for instructions and do as you are told. Sometimes it is best to stay in place in a high-rise situation.
· If instructed to do so, follow the building escape plan, unless you encounter smoke or other signs of trouble, then use your alternate route.
· If you do leave, exit quickly and close all doors behind you to slow down the spread of the fire.
· If you encounter smoke, fall down on your hands and knees and crawl low to the ground. Cleaner air is about 1 to 2 inches from the floor.
· Test doors before opening with the back of your hand.  If any part of the door is warm, (especially the area between the door and its frame), do not open it. If the door is cool, open slowly and be prepared to shut it quickly if smoke or heat rushes in.
· Count the number of doors between your unit and the two nearest building exits; you may have to escape in the dark or in low visibility.
· NEVER use an elevator in a fire situation. It may stop between floors or worse, open on the floor of the fire.
· Always use the stairwells during a fire situation. They are designed to protect you from a fire on the floor areas.
· Use the stairwells in your building occasionally to be familiar with them. Report any type of storage or trash accumulation to maintenance or management immediately.
· If you become trapped in a high-rise building, stay calm and protect yourself.
· Make your way to a window if possible, closing all doors between you and the fire.
· Wait at the window and signal to firefighters below with a flashlight, white sheet or some other way of attracting attention to you.
· If possible, use a telephone to call 911 and give the operator your exact location. DO so even if you can see the fire trucks below.

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What is an ISO rating?
The Insurance Service Office (ISO) conducts independent evaluations on fire departments throughout the United States.  This evaluation reviews how the fire department receives and dispatches its fire alarms, where the department's fire stations are located throughout the city, what equipment is carried on the department's fire apparatus, the training received by the city's fire personnel and the availability of water supply to conduct fire operations.  Numerical scores are assigned to each of the above based on the evaluation and a grade is determined.  Based on this grade, a public protection classification is determined for the city.  These classifications range from 1 to 10.  A Class 1 denotes exemplary public protection and Class10 denotes not meeting ISO minimum criteria.  The classifications are used to help establish appropriate insurance premiums for that city.  Currently the Chattanooga Fire Department is an ISO Class 2 department.

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How do I obtain a patch from the Chattanooga Fire Department?
To receive a fire department patch, send a self-addressed stamped envelope to:

Chattanooga Fire Department
Attn:  Patch Request
910 Wisdom Street
Chattanooga, TN 37406

*One request per household; must live within the continental U.S.

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Who do I contact to arrange a fire safety presentation at my school?
To schedule a fire safety presentation, contact the Fire Prevention Bureau at (423) 643-5604.

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Who do I contact to arrange a visit to a fire station?
To schedule a tour of a fire station, contact the Fire Prevention Bureau at (423) 643-5604.

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Contact Hours

Regular business hours for the Chattanooga Fire Department Administration Offices are from 8:00 a.m. to 4:30 p.m.

Chattanooga Fire Department
910 Wisdom Street
Chattanooga, TN 37406

Administration (423) 643-5600
Fire Investigations (423) 643-5603
Fire Marshal (423) 643-5648
Fire Prevention (423) 643-5604
Records (423) 643-5606
Personnel (423) 757-5200

Welcome from Fire Chief Phil Hyman

Phil Hyman ReducedWelcome to the City of Chattanooga's Fire Department Webpage. Whether you are a citizen of Chattanooga or a visitor to our great city, rest assured an elite group of men and women stand ready to protect you and your family 24/7!

Since 1871, we have had a singular mission: reduce the loss of life and minimize property damage for the people in our growing city. We've worked wisely to that end, investing in technology and recruiting a highly trained and dedicated force of firefighters. We have challenged ourselves to continue to innovate and evolve in order to perform our duties in the most effective and efficient ways possible. Today, more than 400 firefighters wear a patch on their sleeves that reminds them of the faith and trust that has been placed in their hands. It's a symbol of our commitment to excellence and an honor we take very seriously, from our fire stations to our administrative offices and everywhere in between.

By budgeting for outcomes in five key areas, our department has served an important role in Chattanooga becoming America's best mid-sized city.

  • Safer Streets: The department has 26 companies ready to respond to incidents involving fire, hazardous materials, confined space, high angle rescue, building collapse, medical emergencies, and mass casualty incidents.
  • Stronger Neighborhoods: Our department has 20 stations rooted in our communities, involved in day to day activities outside of emergency response, and being positive influences on neighborhood children and adults.
  • Smarter Students: Fire prevention and community fire stations team up to bring fire safety and educational programs to all ages and demographics in our city.
  • Growing Economy: The CFD is a ISO Class 1 department that provides fire protection for large company investments and the city's workforce, as well as all residential communities within Chattanooga.
  • High-Performing Government: The CFD serves alongside a Mayor and City Council who are progressive in funding public safety while prioritizing budget expenditures throughout the city.

Please view other areas of our webpage for employment opportunities and the history of our department. We have a dynamic department that strives to provide the best possible services to the citizens of Chattanooga, Tennessee! Please also let us know if you have any suggestions for improving the website or our department.

Thanks for visiting!

Phil Hyman
Fire Chief

The Chattanooga Fire Department (CFD) places a high priority on connecting with the citizens it serves.  Our firefighters are involved with community groups and events throughout the year, on and off the job.

Here is a list of many other ways Chattanooga firefighters connect with the citizens they serve:  

Did You Know?

Did you know that the CFD Honor Guard can provide ceremonial assistance for your event? Contact Captain David Thompson, Jr., for more information or to request the CFD Honor Guard (dthompson@chattanooga.gov).

Did you know that the CFD teams up with the American Red Cross twice a year to distribute free smoke alarms in at-risk neighborhoods? 

Did you know that our firefighters hand out stuffed animals to children involved in fires and car wrecks?  It's a small gesture, but the stuffed animals help the children cope with one of the most traumatic experiences of their young lives.

Did you know that the Fire Prevention Bureau conducts public education classes for children on a regular basis?  Using the Fire Safety House and Sparky, the Bureau teaches children how to protect themselves in the event of a fire.  If you're interested in having the Fire Safety House visit your school or venue, please download the Fire Safety House Teacher's Packet. It has all the info you need to set up and run a successful fire safety presentation, then fill in a request form and mail it to us or fax it to (423) 643-5611.

Did you know that Chattanooga firefighters raise money for the Muscular Dystrophy Association (MDA) through the annual Fill-the-Boot Campaign?

Did you know that our firefighters provide 'After the Fire' brochures to fire victims?  These brochures provide useful information on what to do after the fire, such as what information to gather for insurance purposes, how to clean up belongings that are salvageable, and how to replace lost documents.

Did you know that Station 1 on E. Main Street has a Community Room that can be used by citizens for community meetings and other events?  All you have to do is call Station 1 at 267-1463 to find out how to reserve the room.  More community rooms will be added at future fire stations.

Did you know that our firefighters offer free blood pressure checks at all of our fire stations?  Just stop by your neighborhood Chattanooga fire station during the hours of 8:00 a.m. and 7:00 p.m. any day of the week and the firefighters will be glad to check your blood pressure for free.

Did you know that our firefighters conduct an annual food drive in August to replenish supplies at the Chattanooga Area Food Bank?

Did you know that Chattanooga firefighters have constructed two houses for Habitat for Humanity?  The firefighters used their considerable construction skills to build the houses, on their own time, for two deserving families.

Did you know that our fire stations keep their bay doors open whenever possible to present a friendly face to the community?  We want you to know that we're there when you need us, and that we appreciate your support!

News Releases

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Fire Administration
910 Wisdom Street (map)
Chattanooga, TN 37406
(423) 643-5600
(423) 643-5610 (fax)

Fire Prevention Bureau
910 Wisdom Street (map)
Chattanooga, TN 37406
(423) 643-5618
(423) 643-5611 (fax)

Fire Department Feature Video

TheSoundOfSilence 

Fire Department Calendar

2018 CFD Shift Calendar

Photo by Mike Williams